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Why was my payment rejected?

A
Written by Admin
Updated yesterday

Here are the most common reasons why your payment was rejected:

  • Your profile didn't complete the World Check approval. At the moment, PropellerAds is in the process of integrating a KYC system into our business processes.
    Solution: Review the general information about KYC here, and if you have any questions, please contact our support team.

  • You have set up incorrect payment details.
    Solution: Review and update the payment information on your profile.

  • You didn’t link your Payoneer account to your Propeller Ads account.
    Solution: Read this article

  • The balance of your Webmoney purse exceeded its maximum limit.
    Solution: Withdraw some funds from your Webmoney purse, add another Webmoney purse, or change the payment method.

  • The wire transfer was returned from your bank due to incorrect details.
    Solution: Review and update the payment information in your profile and contact your bank for clarification.

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