We apply the KYC process to build strong relationships between advertisers and PropellerAds and to make the payment process transparent.
KYC is an acronym for “Know Your Customer,” a term used for the customer identification process. The KYC procedure includes providing documents to determine the true identity and beneficial ownership of the account. This procedure is required by international business standards and helps to make communication regarding legal and financial issues easier.
To complete this account verification process, you need to provide our team with your state-issued ID, information about your payment account linked to your PropellerAds account, or any additional information that might be deemed relevant. Please make sure that the information you provide to us is correct and that you use an active email address so that you can communicate with us. The Customer information you submit to us will be verified within 5-7 business days.
According to our Terms and Conditions, we may request documents confirming your identity and payment details in certain cases. The advertiser's agreement (clauses 6.7 and 6.11) provides more information.
The KYC procedure fully complies with the GDPR rules. The full description of the Privacy Policy can be found here.
PropellerAds has also achieved ISO/IEC 27001 certification for information security management. This means that we provide the best service by protecting the confidentiality, integrity, and availability of the company’s and our partners’ information. According to this standard, the KYC procedure is fully transparent and secure, so no unauthorized personnel will ever be able to see your documents or financial information.
If you have any questions, you may contact our Support team via e-mail address support@propellerads.com.