Here are the most common reasons why your payment was rejected:

  • Your profile didn't complete the World Check approval. At the moment, PropellerAds is in a process of integrating KYC system into our business processes. Solution: Provide us with a copy of your ID or any other official document confirming your identity via email contact.us@propellerads.com or Support team chat here 
  • You have set up incorrect payment details. Solution: Review and update the payment information on your profile.
  • You didn’t link your Payoneer account to your Propeller Ads account.
    Solution: Read this article
  • The balance of your Webmoney purse exceeded its maximum limit.
    Solution: Withdraw some funds from your Webmoney purse, add another Webmoney purse or change the payment method.
  • The wire transfer was returned from your bank due to incorrect details.
    Solution: Review and update the payment information in your profile and contact your bank for clarifications.
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